The WINfiles

Location, Location, Location: Short Drives & Friendliness in Hiawatha, Iowa

| May 20, 2015 | Reactions
Location, Location, Location: Short Drives & Friendliness in Hiawatha, Iowa

There are plenty of things happening in Iowa that you should keep on the radar. Hiawatha is nestled in the north side of the Greater Cedar Rapids Area, where Training Staff Manager Cheryl Harding enjoys a 12-minute long commute. Yes, only 12 minutes! Hiawatha also provides people a nice friendly atmosphere with more activities than […]

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VIDEO: Malaika Townes on her life motto, “Aim High”

| May 18, 2015 | Reactions
VIDEO: Malaika Townes on her life motto, “Aim High”

Malaika Townes is a goal-oriented Windstream employee (would you expect anything less?!) who served in the Unites States Army Reserves and still holds tight to a mantra she learned in basic training—aim high. Check out the video above to hear about the goals she set for herself in the military and how she uses that […]

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Music That Motivates Me ft. Jennifer Barnette

| May 13, 2015 | Reactions
Music That Motivates Me ft. Jennifer Barnette

The right tune can speak to any situation going on in our lives, no matter if things are calm and serene, but definitely in the event things get hectic and appear out of control. For Jennifer Barnette, in Service Delivery and Lifecycle Order Management, sometimes days fly off the rails. She gets through the daily […]

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Pinnacle Team: Windstream’s Own Superhero Squad

| May 12, 2015 | Reactions
Pinnacle Team: Windstream’s Own Superhero Squad

WINation knows customer service sometimes needs to be taken to the next level—so we have the Pinnacle Team in place to handle such escalation. The Pinnacle Team is Windstream’s target group of reps who handle customer service escalations and assist other Windstream reps with general questions, processes and order information. Pinnacle also helps employees develop […]

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